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Social Housing Update 2026

Know Your Rights.
Demand Safe Housing.

With Awaab’s Law enforcing strict deadlines for repairs, you are legally protected against hazardous living conditions.

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Know your rights

Clear, Practical Guidance

Use these points to understand the issue, keep useful records and decide on your next action.

01

Emergency Hazards

Issues posing an immediate risk to health should be investigated and fixed quickly.

02

Investigation

Significant hazards, including damp and mould, should be investigated within the relevant timeframe.

03

Written Summary

After the investigation, your landlord should provide a written account of its findings.

04

Escalate Complaints

Maintain a paper trail and seek independent help if your landlord fails to act.

Know your position

How to Escalate a Complaint

Report hazards clearly, keep a paper trail and ask for advice if repairs are not resolved.

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